Information you provide
When you request a quote or contact us, you may provide your name, company name, email address, telephone number, inventory requirements, quantity, budget, delivery location and message. The website quote form formats this information and opens WhatsApp; you must review the message and tap Send before it is transmitted.
How information is used
Information may be used to respond to enquiries, confirm availability, prepare quotations or invoices, coordinate pickup or shipping, provide customer support, prevent fraud, maintain business records and comply with legal obligations.
WhatsApp, email and text messaging
Communications sent through WhatsApp are processed by WhatsApp and Meta under their own terms and privacy practices. Email and text-message providers also process communications under their own policies. Do not send passwords, PINs, full payment-card numbers or online-banking credentials through these channels.
Cookies and analytics
The reviewed website package does not include an advertising pixel or third-party analytics tag. Essential hosting and security systems may still process technical data such as IP address, browser type, requested pages and timestamps. If analytics or advertising tools are added later, this policy and any required consent controls should be updated before activation.
Sharing and retention
Information may be shared with service providers reasonably needed to operate communications, hosting, invoicing, fraud prevention, shipping or customer support, and with authorities where legally required. Records should be retained only as long as reasonably necessary for the purposes described above and applicable business, tax, dispute or legal requirements.
Your choices
You may ask to review, correct or delete information, subject to applicable recordkeeping obligations. You may also ask not to receive optional marketing communications.
Security
Reasonable safeguards should be used, but no website or electronic communication method is completely secure. Verify payment instructions using the official contact information on this website before sending funds.
Contact
For privacy questions, email sales@palletstockdepot.com or use the contact page.